a great base for exploring chicago's top spots

I recently spent two nights in a spacious One Bedroom Suite, which was so comfortable and had easy access to amazing attractions like Millennium Park, just almost 2 km away, and the iconic Magnificent Mile, only a few steps from the hotel, making my city strolls super enjoyable.

Spacious suites with great views. Staff were friendly and helpful. Valet parking fees are high and seating areas felt cramped.

I enjoyed my stay here in a spacious room with excellent city views. The location is perfect for walking to nearby attractions. Staff were helpful and provided great dining recommendations. The in-house dining options were delicious. An excellent choice for a city visit! 🌆

This place suits me perfectly with free wi-fi, 24-hour reception, and a fitness center. I remember when the staff helped me with sim cards during my first stay. Always friendly and accommodating. I can't wait to come back!

Great staff, but some hiccups

During our stay, we received exceptional service from Arturo at the front desk, who made us feel at home. The breakfast options were delightful, but be sure to confirm your room type beforehand to avoid surprises. Overall, the experience was enjoyable despite a few minor issues.

The hotel featured beautiful decor with a warm and inviting atmosphere. The staff were incredibly attentive, ensuring ease of access around the property with thoughtfully placed ramps, which made navigating the hotel very comfortable for us seniors.

A few more comfortable seating options would be nice.

The corner suite on the 20th floor offered stunning city views and a cozy layout, with wide windows and convenient access to the bathroom from both the living room and bedroom. Staff were exceptionally friendly, providing helpful recommendations and quick responses to requests for extra towels. The hotel’s location near popular attractions made it easy to explore, although some noise was heard from outside at times.

Our stay was fabulous! The room had a gorgeous view that made every sunset magical. The beds were super comfy, and I loved the auto blackout blinds—they really helped my daughter nap. Overall, I would definitely return for another stay!

I truly enjoyed the spacious suite with lovely decor. The hotel overall was very accessible for seniors, with wide hallways and an inviting lobby that made navigating easy. I also appreciated the thoughtful staff, always eager to assist.

More comfortable seating in common areas would help.

The location was excellent for exploring and shopping. I enjoyed the space in the suite, especially having a separate living area. The shower pressure was a nice touch after a long day. I noticed some noise from the street, which was a bit distracting at night. Overall, the experience was memorable, and I appreciated the space and amenities offered.

The property has some maintenance issues like a loose door handle. I faced a problem with parking security. It was concerning to hear about the break-ins at the valet parking area. That made our stay less enjoyable. I expected more attention to guest safety and comfort.

The location of the hotel was perfect. I could easily walk to shopping and the riverfront. The suite was spacious and beautifully designed, with a separate living area where I could relax. The shower had great water pressure, which was refreshing after a long day. However, the noise from the street was a bit distracting at night due to sirens from the nearby hospital. Staff were generally helpful, but there were a few delays when I called for assistance. The in-house dining options could definitely use a more varied menu. Overall, a pleasant stay but a few improvements needed.

Fantastic Location and Spacious Suites!

The hotel was perfectly situated for exploring the city, with a spacious suite that had a comfortable living area and excellent views of the bustling streets below. The staff provided exceptional service, making our stay feel special, and the in-house dining was surprisingly delightful with great quality food. However, the seating in the common areas could use some upgrades for added comfort.

omni is in a great spot, surrounded by fun places. the rooms are spacious, and the staff were friendly overall, except for one. i appreciated their willingness to help with any issues. the ambiance was nice, and many guests seemed to enjoy their stay.

strongly recommend

The room was quite spacious and

comfortable, perfect for relaxing after a long day. While the microwave was a great addition, I found the elevator situation to be somewhat irritating, especially during peak hours.